Case operations in the field of study surveillance involve the study watchers offering support and advice to individual students who encounter specific problems or issues related to their education. This can include anything from help with questions about examination and exam rectification to support in case of disagreement with teachers or other education-related disputes.
Study watchers are trained to be able to provide guidance in these cases and ensure that the rights and best interests of students are taken into account. They often work closely with other functions within the university, such as study counsellors and legal advice, to ensure that the student receives the right support and information.
Case operations are an important part of Study Watch's overall goal of ensuring a fair and high-quality education for all students. By offering individually tailored assistance, the corps strengthens students' ability to deal with the challenges that may arise during their studies.